Happy New Year everyone! We dodged the apocalypse and it looks like we've been rescued from the fiscal cliff. Now it's time to look forward to the excitement this year will bring.
We have some big news here at Five Star Tack. On January 11th Five Star Tack will be changing its business structure. Until now our products have been available via our website, through tack stores as well as at select events. Starting on the 11th products will only be available through our dealer network as we transition to a distributorship only.
This is a big change from when the business first started five years ago but I do think it's the best way towards growth and sustainability for the brand. Our products are currently sold through about twenty stores and we will be looking to aggressively expand our dealer network this year and in years following.
While I know there are many people who can only buy online due to not having a tack shop near them, if there is a bridle or breastplate you would like to purchase we will happily refer you to the nearest store carrying our products.
Until January 10th we will continue to mark down all items 15% including those on closeout! Whatever closeout items are left after the 10th will be donated to our favorite OTTB charities.
Please note that we will not be able to swap out parts on bridles as we have in the past. Also, we will be strictly adhering to our 60 day return/exchange policy with the last day to request a return or exchange being March 11th. We will also not be able to accomodate any special orders for sizes/items not currently in stock.
If you have any questions please don't hesitate to contact me at sales@fivestartack.com. I am so very appreciative of our customers as without you Five Star Tack would not be here. I am thankful for the past and excited for the future!
Best,
Jamie
